Widely used throughout criminal justice and police science programs, this book emphasizes a contemporary and proactive approach to police management. Various police management styles are addressed throughout, from traditional scientific management to the behavioral/systems approach to the human relations approach. Its chapters take a realistic look at operational problems that can occur within a police department and how a consultative, proactive management style can help solve and resolve them. Fully updated in this edition, its goal is to reveal how proactive management techniques and new technology are revolutionizing police management today. Some new features include:

• Includes new studies on female and gay and lesbian police officers
• Covers dispersed leadership as a new concept for managers
• Discusses new technologies being used in patrol operations
• Includes the latest developments in intelligence-based policing

  To help you decide, we would like you or someone from your agency to take one of our past exams online, no cost or obligation.

  Just email your request to us using this link, using a department or government email address, include your name, position and office phone, and we will forward you a link, name and password to log in and take a 50-question online Situational - Concept exam from the popular police promotional textbook, Supervision of Police Personnel, by Iannone.

  Because each of our exams are custom written, not "off the shelf," none of the questions you receive will be duplicated in any future exam given by your agency.